What Data We Collect and Why
When you create an account, we collect your name, email address, phone number and a copy of any identity document you submit for wallet verification. If you fund your account through bKash, Nagad or Rocket, we log the transaction reference, amount and timestamp — not your
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wallet PIN or full wallet credentials, which never pass through our servers. We also collect device data: browser type, IP address and session duration. This helps us detect unusual login attempts and keep your account secure. We use cookies to remember your session so you do
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not need to log in again on the same device within a short window. Cookies can be cleared through your browser settings at any time. We do not share your personal data with advertisers. We may share data with payment processors — including the mobile wallet
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networks you use — only to complete your transaction or resolve a dispute. Any third party we work with is contractually required to handle your data in a way consistent with this policy. Availability of our service, and therefore the scope of data we process, depends
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on your local law and the eligible regions we operate in.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.